Gold and Silver Shield Plans must provide the information below for us to determine your support costs. You may want to open up a second browser window, so you can quickly fill in the fields or print out the pages.

You may purchase our Bronze Shield Plan on-line here.

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Gold and Silver Shield

In order for Metropark to provide pricing, we need to know several items. First you'll need to visit your NetSet and provide us with the number of Licenses and Devices you have.

Open up your NetSet, Login as adminstrator, go to Tab-To-It, then click Licenses (sample)

http://192.168.1.190/sec_cont/ops/licenses.htm

IP Phone License: IP-On-The-Fly			Enabled		Disabled
H.323 Gateway on NT License:			devices
pcXset License:			devices
Voicemail License:			ports
Disk Mirroring License:			Enabled		Disabled
Devices License:			devices
Windows Audio Volume License:			devices
Virtual Tie Lines License:			ports
Internet Voice Messaging License:			Enabled		Disabled
Third Party Messaging License:			Enabled		Disabled
Complement Attendant Software License:			Enabled		Disabled
Call Record and Monitor License:			Enabled		Disabled
Polycom Phones License:			devices
Citel Norstar Phones License:			devices
Other Devices License:			Enabled		Disabled

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Now, from the Licenses screen, click on - Usage Report (sample) and fill in the current totals.

http://192.168.1.190/sec_cont/ops/devinfo.htm

NBX set:			current
PcXset:			current
TLIM:			current
T1 Channels:			current
PRI European Channels:			current
PRI North American Channels:			current
BRI Channels:			current
Attendant Console:			current
ATA:			current
Window Audio Volume device:			current
H323 Gateway:			current
Polycom Phones:			current
Citel Norstar Phones:			current
Other Devices:			current
Total number of devices:			current

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Type of Network Switches on your LAN					i.e. 3Com 4400
Do you have On-Site Network IT staff?			Yes		No
Type of Broadband Internet service					i.e. T1, SDSL
Can you provide a VPN or Static IP to your NBX			Yes		No
Telco Providers name					i.e. SBC
Internet providers name					i.e. Verio

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Please provide some background below:

Your Company Name
Address
City
State
Zip
Your Name
Phone Number
Your Email Address

Your Metropark or NBX HelpDesk account manager, if known:


Which Plan would you like pricing? (click all that apply)

Gold Shield with hours of on-site maintenance per week
Gold Shield
Silver Shield
Iron Shield

Payment preferences:

Monthly Payment
Annual Payment

Company Invoice
American Express
MasterCard
Visa
Discover

MinuteHELP Pricing Grid
Shield Plan Comparison Grid