Thank you for choosing Metropark Voice Exchange which includes MPVEX & MPVISTA along with our Softphone application offered by Metropark as part of our comprehensive Metropark Voice Exchange Platform and Metropark Vista Enterprise Resource Planning (ERP) Suite. This Privacy Policy is designed to inform you about the data we collect, why we collect it, and how we use and protect your information when you use the Metropark services including our Softphone app.

Information We Collect

a. User-Provided Information: The MPVEX & MPVista app may collect information you provide, such as your name, email address, and other contact details when you register or communicate with us.

b. Device Information: We may collect device-specific information, including but not limited to your device model, operating system version, unique device identifiers, and network information.

c. Call Information: To provide the Softphone functionality, we may collect call-related information, including call logs, duration, and associated metadata.

How We Use Your Information

a. Providing Services: We use the collected information to deliver and improve our Softphone services, including managing calls, maintaining user accounts, and providing customer support.

b. Analytics: We may use analytics tools to analyze user behavior and improve the performance and usability of the MPVista Voice app.

c. Communication: We may use your contact information to send you important updates, newsletters, or information about new features.

Data Sharing

a. Third-Party Services: We may share your information with third-party service providers for purposes such as analytics, customer support, or to comply with legal obligations.

b. Legal Compliance: We may disclose information in response to a legal request, court order, or other legal processes.

Your Choices

a. Opt-Out: You may opt-out of receiving promotional communications by following the instructions provided in the communication.

b. Access and Update: You can access and update your personal information by contacting us through the provided contact details.

Security

a. Data Security: We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

Children’s Privacy

a. Age Restriction: The MPVEX and MPVista platform or App is not intended for users under the age of 16. We do not knowingly collect personal information from children under this age.

Business SMS/MMS Texting

a. By using Metropark’s services, including signing up for text message communications, you expressly consent to collecting, using, and sharing your personal information as outlined in our Privacy Policy. You acknowledge that you have read, understood, and agree to our Terms of Service and Privacy Policy, including the terms related to data collection, communication, and security. https://www.metropark.com/tc

b. You further consent to receive text messages from Metropark, including transactional and promotional messages. You may opt out of receiving promotional messages at any time by following the opt-out instructions provided in the messages. Your continued use of our services constitutes your ongoing consent to these terms.

c. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. The text messaging originator opt-in data and consent will not be shared with any third parties.

Changes to this Privacy Policy

a. Updates: We reserve the right to update this Privacy Policy to reflect changes in our practices. The date of the latest update November 1, 2024.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at admin@metropark.com or call 314-439-1900.

By using Metropark Voice Exchange or MPVista Voice Softphone app, you agree to the terms outlined in this Privacy Policy.

Metropark Communications, Inc.
4050 Wedgeway Ct.
Earth City, MO 63045