Sometimes, we’d like to avoid annoying things, and sometimes a ringing phone with no one to answer it can be annoying. Right? With your Metropark Voice Exchange extention, you have the ability to directly call a voicemail or send a caller to someone’s voicemail directly, without having to listen to 4 or 5 rings and the other people in the office can avoid hearing those 4 or 5 rings too. How nice is that!!
Just add ** before the extention you are wanting to leave a message with. That’s it!! (shhhhh, they might be at their desk, but you can secretly leave them a message without ringing their phone.)
YOU might say: “That person is not available, would you like to leave a message in their voicemail?”
CALLER says: “Sure”
YOU say: “One moment, I’ll send you directly to their voicemail”
hit the TRANSFER button, enter **, enter the extention, then hit TRANSFER button again.
Note: some phones might have a Send button and a B.Transfer button. If you hit send, you might be hearing the voicemail and not the caller, so practice using the Transfer button or the Blind Transfer button.
|Direct to Voicemail||Send call directly to voicemail. IE. Blind Transfer to **101|