MPVEX Star Codes
MPVEX Star Codes
Your Metropark Voice Exchange can be accessed from your deskphone, smartphone, tablet, and PC. MPVEX was designed to allow you to “Untether” yourself from the office desk. Where ever you go, you can have access to MPVEX.
With so many optional devices out there, we allow the MPVEX user to enjoy many of the PBX in the CLOUD features no matter what device they may be using. To enhance your MPVEX functionallity, a common thread between all of your telephone access devices is a simplifed MPVEX Star Code list. When on an MPVEX phone device which may not have any soft keys or buttons to push, use these codes to enhance your experience.
ACTION
DESCRIPTION
DIAL
Enable Call Forward
Turn call forwarding on
*72
Disable Call Forward
Turn call forwarding off
*73
Toggle Call Forward
Flip call forwarding on or off
*74
Update Call Forward
Change the number forwarding goes to
*56
Park and Retrieve
Park and Retrieve a call. IE. Blind Transfer to *31 to Park. *31 to Retrieve
*3
Valet Park
Valet park a call. System will announce the parking slot number
*4
Valet Retrieve
Retrieve a Valet-parked call. *51 followed by slot number. IE. *5100
*5
Check Voicemail
Call *97 to check voicemail box
*97
Direct to Voicemail
Send call directly to voicemail. IE. Blind Transfer to **101
**
Intercom
Place an intercom call. *0 followed by the extension number. IE. *0101
*0
Direct to Voicemail
Send call directly to voicemail. IE. Blind Transfer to **101
**
Intercom
Place an intercom call. *0 followed by the extension number. IE. *0101
*0
Call Center Login
From deskphone or Nimbus enter *60 to login to MPVEX Call Center
*60
Call Center Ready
Once in Call Center enter *61 to become READY to receive queued calls
*61
Call Center Away
Stay logged into the Call Center, but mark yourself AWAY – stop calls
*63
Call Center Logout
Log out of the MPVEX Call Center
*62
Call Center Away
Stay logged into the Call Center, but mark yourself AWAY – stop calls
*63
Call Center Logout
Log out of the MPVEX Call Center
*62
Privacy
Make an anonymous call. *67 followed by the number. IE. *678005551212
*67
Enable Hot Desking
As a device user, log into a phone and take it over
*11
Disable Hot Desking
As a device user, log out of the hot-desked phone
*12
Toggle Hot Desking
As a device user, log in or log out of a phone (depending on current state)
*13
Direct Pickup
Pick up call ringing another user. *8 followed by ringing ext. I.E *8100
*8
Dynamic Call Recording
While on a call press *1 to start a recording and *2 to stop a recording
*1 / *2
Some features like Call Recording have a monthly additional cost, but most features are standard and will just need to be enabled on your account, if not enabled already.