Silver Support Shield
Silver Shield Support Plan
Metropark’s Silver Shield is our most popular support plan which covers almost all of your unified communications. The Silver Shield is designed for the busy executive or IT manager who just wants Metropark’s engineering and technical expertise remotely supporting the company’s most valuable assets.
- Unlimited HelpDesk Support
- Unlimited Remote Training
- Access to Software download area
- All Programming Changes
- Guaranteed Response Time 2 to 6 hours
- All Software Upgrade Performances
- Statistic Reporting
Non-contract pricing:
$225/hr with one hour minimum.
$225/hr per fractional hour after the first.