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Metropark Voice Exchange (MPVEX)

Unified communications & collaboration platform

8 features

1-6 Digit Extension Dialing

A numbered extension is associated with each user on the system.  This number can be a small as 1 and as high as 6.  Normally 3 or 4 digits are used by most businesses.

Attended Transfer

Transfer a call to an extension, group, or phone number after announcing the party to be transferred. Here’s How To

Auto Attendant – Answering

Setup a telephone number that dials directly to an Auto Attendant. Callers are then presented with predefined options via the Auto Attendant feature.

Auto Attendant – Multiple Top-Level

Allows separate telephone numbers to be routed to unique Top-Level Auto Attendants. Each Auto Attendant is individually configurable

Auto Attendant – Sub-Level

Sub-Level Auto Attendants are often used for different departments within an organization. For example, you may have a main Auto Attendant for your company, plus Sub-Level Auto Attendants for Sales, Support, etc.

Auto Attendants – Top Level

Allows callers to select menu options using a standard telephone keypad.  Calls can be routed to extensions, mailboxes, groups, conference rooms, call queues, or multiple levels of additional auto attendants.  Top Level AAs are always On or Time Based.

Automatic Fraud Detection

A customizable monitoring system that automatically detects and alerts international toll fraud.

Auto-Provisioning

Provisioning a user’s phone can be time consuming. With Auto-Provisioning your phone deployment can be reduced to minutes.

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